Monday, February 26, 2007

Week 7, Thing 16 - Wiki

"Wiki" is a Hawaiian term meaning very fast. Within the world of technology, it is a tool where the users are able to edit information on a "collaborative website." The key to success is in using the knowledge base of the community of users. It is interesting to see how libraries have incorporated this tool into their community's website.

Adding a book review "wiki" enhances the reading list of any user. Princeton Public Library has a delightful Booklovers Wiki which enables their customers to read and write reviews. Ohio University set up a business "wiki" called Biz Wiki where members of their community can search business information from Internet sites to databases. This site can be continually updated by the community instead of having one librarian and/or webmaster make the changes to the enormous knowledge base they have created. Meredith Farkas from Norwich University also suggests using "wikis" to manage meetings. She suggests that agendas be posted on a "wiki" enabling the thoughtful sharing of ideas prior to the meetings.

Here at San Jose Library, two possible "wikis" come to mind: First, there is a need for communication between Library Clerks. It would be nice to have a "wiki" about our circulation rules and processing techniques. The shared knowledge would enable us to have a manual that would continuously be updated by our Library Clerk community. It would be a great asset for new incoming clerks and it may streamline processing for seasoned clerks. Second, since we all are doing so much work to upgrade ourselves on technological "things," we need to keep up the momentum by having a Technology Wiki. Everyone in our Library community can have their eyes and ears to the monitor to share the new things developed in the world of technology - today.

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